At ArtsyEmpire, protecting your personal information and respecting your privacy is a fundamental part of our commitment to our customers. We recognize that trust is earned, and we are dedicated to ensuring that your information is handled responsibly, securely, and transparently. This Privacy Policy explains in detail how ArtsyEmpire collects, uses, stores, and shares your information, what rights you have as a user, and how you can exercise those rights. By using our website, mobile applications, or services, or by interacting with our team, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Effective Date: 4th October 2025
ArtsyEmpire collects a variety of information to provide you with a safe, secure, and seamless shopping experience. We collect information in the following categories:
When you register an account, place an order, or interact with our support team ( support@artsyempire.com ), we may collect your full name, email address, phone number, shipping and billing addresses, and other information necessary to process your transactions. This information allows us to verify your identity, fulfill your orders accurately, and communicate with you regarding account or order updates. For instance, if a shipping address is incomplete, we may contact you through your registered email to ensure correct delivery. Without accurate personal identification information, it may be impossible for us to provide timely service or deliver products correctly.
We rely on secure third-party payment processors to handle all financial transactions. While ArtsyEmpire does not store full credit or debit card numbers, we may temporarily retain limited payment information needed for order verification and fraud prevention. Examples of this include verifying billing addresses or confirming that the payment method is valid. Customers should be aware that delays in payment processing caused by banks or third-party providers are outside of ArtsyEmpire’s control. For payment-related inquiries, our support team can be reached at. support@artsyempire.com .
To enhance your experience and maintain platform security, we automatically collect certain technical information when you use our website. This includes your IP address, browser type, operating system, device type, pages visited, time spent on pages, and clickstream data. For example, by analyzing how often a product page is visited, we can make inventory decisions or adjust marketing strategies to better serve our customers. We may also detect suspicious activities such as repeated failed login attempts or unusual browsing patterns, which helps prevent unauthorized access and protects customer accounts.
ArtsyEmpire uses cookies, pixels, web beacons, and similar tracking technologies to improve website functionality and personalize your experience. Cookies are small data files stored on your device that remember your preferences, login credentials, and other interactions. For example, if you add items to your cart and return later, cookies allow the website to retain those items. Cookies also help us track usage patterns, such as which pages are most visited or which products are frequently purchased.
We may also use tracking technologies for marketing purposes, such as delivering relevant promotions based on your interests. If you choose to disable cookies through your browser settings, some website features may not function properly. Disabling cookies does not prevent us from collecting certain usage information necessary for security, fraud prevention, or basic functionality.
ArtsyEmpire uses the information collected to ensure that we provide an efficient, safe, and personalized experience. The purposes include:
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to court orders or government inquiries.
ArtsyEmpire does not sell, rent, or trade your personal information. We may, however, share information under specific circumstances:
ArtsyEmpire respects your rights regarding personal data. These include:
Filing Complaints: If you believe your privacy rights are violated, you may file a complaint with relevant authorities while simultaneously contacting support@artsyempire.com for resolution assistance.
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or destruction. Examples include encrypted communications, secure servers, restricted access to sensitive data, and multi-factor authentication for internal systems. However, no system is 100% secure. You acknowledge that transmitting information via the internet carries inherent risks beyond our control.
If you access ArtsyEmpire outside of India, your data may be transferred, stored, or processed in countries with different data protection standards. By using our services, you consent to these transfers, understanding that we implement safeguards to protect your information.
ArtsyEmpire retains personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, we take reasonable steps to securely delete or anonymize data.
ArtsyEmpire may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service improvements. The “Effective Date” at the top indicates the last revision. Major changes will be communicated via email or prominent website notices.
For privacy questions, concerns, or to exercise your rights, please contact our dedicated support team:
📧 Email: support@artsyempire.com
